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Team Captain - Endzone & Loyalty

DICK'S Sporting Goods · Portage, MI · Store Operations

Employment type

Full-time

Work setting

On-site

Location

Portage, MI

Schedule

Day shift

Posted

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Job overview

The Team Captain - Endzone & Loyalty role is an onsite position based in Portage, MI. Compensation is not specified for this full-time role, which supports the store's front-end operations and customer engagement initiatives at DICK'S Sporting Goods. This role exists to lead the athlete experience by coaching teammates and driving participation in loyalty programs and services. The Team Captain ensures fast, friendly, and accurate checkout experiences while building strong relationships with athletes to drive retention and store success.

What you'll do

  • Deliver outstanding athlete experiences
  • uphold merchandising and presentation standards
  • promote company programs like loyalty and credit cards
  • contribute to 30-60-90 day business plans
  • perform store oversight including opening/closing
  • supervise teammates and assign workload
  • source, interview, and train staff
  • ensure compliance with safety and loss prevention policies.

What we're looking for

Skills & competencies
full-time
day shift
portage mi
dick's sporting goods
retail
customer service
leadership
team captain
loyalty
no on-call
no travel
weekend required
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Generous suite of benefits available.

Why this role

Focus on loyalty and front-end operations.

About the employer

DICK'S Sporting Goods is hiring for this role. Industry: Sporting Goods Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
Sporting Goods Retailers
Occupation code
41-1011.00
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