Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member works onsite in San Antonio, TX. The stated salary range is $40,000–$45,000 per year. Thomas Specia’s State Farm agency describes a growing team focused on serving its community. The representative answers customer questions, explains policy information, assists with policy changes, processes claims and follows up, and keeps accurate interaction records. The role contributes to the agency’s customer experience by resolving inquiries, coordinating with colleagues, and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist customers with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

san antonio tx

thomas specia state farm agent

insurance

policy information

policy updates

claims processing

customer follow-up

recordkeeping

$40k–$45k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Agency-paid licensing
• performance-based bonus
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

The agency lists paid licensing, performance-based bonuses, flexible scheduling, paid time off, training and development, and advancement opportunities.

About the employer

Thomas Specia - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.