Call Center Patient Representative

Job overview

The Call Center Patient Representative role is onsite in Spokane, WA, with pay of $19–$22 per hour. The position supports Spokane Urology’s patient communications and appointment scheduling.

What you'll do

• Answer phones professionally
• schedule appointments
• collect demographic, financial, medical, and insurance information
• enter and update patient records
• take messages in electronic medical records
• register new patients
• address requests and concerns
• return calls
• maintain patient confidentiality and comply with HIPAA and organizational policies.

What we're looking for

Skills & competencies

call center patient representative

spokane wa

spokane urology

$19–$22/hr

patient scheduling

phone support

patient registration

insurance verification

electronic medical records

hipaa

patient confidentiality

medical office

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school diploma or equivalent and notes that busy medical-office experience is preferred. No certification or license is required.

About the employer

Spokane Urology PS is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.