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Customer Service Representative

Jj Castilleja - State Farm Agent · Frisco, TX · Agency Team

Compensation

$30k – $45k /yr

Employment type

Full-time

Work setting

On-site

Location

Frisco, TX

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative is a full-time onsite role in Frisco, TX, with an annual salary of $30,000–$45,000. This position supports the agency of Jj Castilleja - State Farm Agent. The role exists to provide exceptional customer service by handling inquiries, processing policy changes, and assisting with claims. The representative plays a key role in the agency's growth by anticipating community needs and maintaining accurate records of customer interactions.

What you'll do

  • Answer customer inquiries
  • assist with policy updates
  • process claims
  • maintain records.

What we're looking for

Skills & competencies
full-time
day shift
frisco tx
customer service
insurance
state farm
administrative
bilingual
spanish
$30k-$45k/yr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • 401(k), performance bonuses, PTO, training

Why this role

Performance-based bonuses; opportunity for advancement; strong commitment to work-life balance.

About the employer

Jj Castilleja - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.

Additional details

Industry sector
52
Industry
Insurance Agencies and Brokerages
Occupation code
43-4051.00
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