Guest Services Specialist — Winter Seasonal

Job overview

The Guest Services Specialist — Winter Seasonal role is onsite in Aspen, CO, with pay of $22 per hour. The position supports guest arrivals, departures, and transportation at White Elephant Aspen, part of White Elephant Resorts. The specialist helps create a smooth guest stay by welcoming and escorting guests, handling luggage, providing transportation and local recommendations, and coordinating with hotel teams. The work supports the resort’s guest service experience throughout the winter season.

What you'll do

• Greet and escort guests to rooms and explain hotel services and amenities
• provide safe transportation around Aspen, including to and from the airport
• handle luggage and guest deliveries and prepare amenities
• operate seasonal ski and bike valet services
• maintain vehicle and public-area cleanliness, safety, and readiness
• and collaborate with Concierge, Front Desk, and Bell teams.

What we're looking for

Skills & competencies

guest services specialist

winter seasonal

aspen co

white elephant aspen

hospitality

guest transportation

airport transportation

luggage handling

ski valet

bike valet

guest services

$22/hr

Work arrangement

• Weekend coverage required

Why this role

Winter seasonal position; requires a valid driver’s license and clean driving record with 3+ years of driving. Prior hospitality or guest service experience and knowledge of Aspen are preferred.

About the employer

White Elephant Aspen is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.