Front Desk Supervisor – PM Shifts

Job overview

The Front Desk Supervisor role is onsite in Orlando, FL, and focuses on PM and evening shifts. Compensation is not specified. Marriott Orlando Downtown provides guest accommodations and service in downtown Orlando. The supervisor leads front desk operations during evening hours, supports staff, and helps resolve guest needs. Accurate check-in and check-out, coordination with hotel departments, and team coaching contribute to smooth operations and guest satisfaction.

What you'll do

• Supervise and support front desk staff during evening shifts
• address guest inquiries and resolve issues promptly
• train, mentor, and motivate team members
• manage guest check-in and check-out
• collaborate with other hotel departments
• maintain accurate front desk records and shift reports.

What we're looking for

Skills & competencies

front desk supervisor

hotel front desk

pm shifts

evening operations

guest service

check-in

check-out

team leadership

orlando fl

marriott orlando downtown

Work arrangement

• Weekend coverage required

Benefits & perks

• Training and career development programs
• employee discounts on rooms, dining, and Marriott products and services.

Why this role

Requires front desk operations experience, preferably in a hospitality supervisory role, and familiarity with property management systems and hotel software.

About the employer

MARRIOTT ORLANDO DOWNTOWN is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.