Guest Service Associate

Job overview

The Guest Service Associate role is onsite in Pensacola, FL. Compensation is $15–$20 per hour based on experience and personal performance. European Wax Center provides professional waxing services in modern facilities with private suites. The associate welcomes guests and supports a smooth visit from check-in through checkout. The role contributes to guest satisfaction by managing appointments and inquiries, explaining services and promotions, processing transactions, and maintaining an organized reception area.

What you'll do

• Greet guests
• assist with check-in and checkout
• manage appointments
• handle phone and in-person inquiries
• explain services, products, and promotions
• maintain the reception area
• process transactions
• support fellow associates.

What we're looking for

Skills & competencies

guest service associate

sales associate

guest experience

appointment scheduling

customer inquiries

waxing services

pensacola fl

european wax center

$15–$20/hr

performance bonuses

evenings and weekends

high school diploma required

Work arrangement

• Weekend coverage required

Benefits & perks

• Discounted waxing services and retail products
• employer-paid basic life and AD&D insurance
• subsidized health and supplemental insurance
• paid time off
• referral programs.

Why this role

The posting requires a high school diploma or equivalent and availability for flexible hours, including evenings and weekends. Customer service experience is preferred.

About the employer

European Wax Center is hiring for this role. Industry: Other Personal Care Services. Sector: 81.