Customer Service Representative, Counter Sales

Job overview

The Customer Service Representative, Counter Sales role is onsite in Pineville, NC; compensation is described as competitive, with no numeric amount specified. Smith Turf & Irrigation supports customers in the golf, grounds, and landscaping industry with products, technical expertise, and service. The role helps walk-in and call-in customers through the sales process, combining product knowledge and responsive service with order, inventory, and delivery coordination to support branch operations.

What you'll do

• Provide product knowledge on landscape and turf-care equipment
• answer customer questions
• handle sales from order entry through inventory management, delivery scheduling, and pickups
• coordinate with internal teams and external sales representatives
• keep the showroom and yard organized
• research products and parts online.

What we're looking for

Skills & competencies

customer service representative

counter sales

smith turf & irrigation

pineville nc

landscape equipment

turf care

irrigation products

order entry

inventory management

product support

weekends off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, short- and long-term disability, life insurance, paid time off, paid holidays, 401(k) with company match, employee referral program, advancement opportunities, paid training and certifications, free counseling services, product discounts, and weekends off.

Why this role

The posting lists medical, dental, vision, disability and life insurance, paid time off and holidays, 401(k) match, referral program, paid training and certifications, product discounts, advancement opportunities, and weekends off.

About the employer

SMITH TURF & IRRIGATION LLC is hiring for this role. Industry: Farm and Garden Machinery and Equipment Merchant Wholesalers. Sector: 42.