Entry Level Helpdesk Specialist

Citizenship is required and will be verified. You MUST be a currently residing within one hour of Ashburn or Springfield. The Service Desk Analyst I serves as the first point of contact for our Company and our customers’ day to day IT related requests in a 24/7/365 call center environment. This position could support one, or both, of the client’s TSD (Technical Service Desk) tier 1 or