Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Aurora, IL. Pay is $48,000–$68,000 per year. Ryan Vanderveen’s State Farm agency describes a growing team and an office designed for its staff. The representative supports agency growth by resolving customer inquiries, maintaining accurate records, assisting with retention, and coordinating with colleagues. The role helps deliver customer experiences that support the agency’s relationships with community members.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

aurora il

ryan vanderveen state farm agent

customer service

customer inquiries

issue resolution

customer records

retention

insurance agency

$48k–$68k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance bonus, health insurance, paid time off, training and development, advancement opportunities, and company events.

Why this role

The agency describes mentorship, collaborative selling, in-house marketing resources, and potential internal growth opportunities.

About the employer

Ryan Vanderveen - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.