Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in Aledo, IL. The posting states a salary range of $35,000–$75,000 per year. The agency describes community service, flexibility, inclusion, and support for more than 100 organizations annually. The representative supports the growth of the insurance agency by resolving customer inquiries, maintaining records, assisting with retention, and coordinating with colleagues. The role helps anticipate community members’ needs and deliver customer-focused service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

full-time

customer relations

customer service

insurance agency

customer records

customer retention

issue resolution

aledo il

justin cook state farm

$35k–$75k/year

401(k)

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The agency describes a compensation structure with unlimited earning potential and internal growth opportunities for driven, sales-minded candidates.

About the employer

Justin Cook - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.