Concierge

Job overview

The Concierge works onsite at Cobb Energy Performing Arts Centre in Atlanta, GA. Compensation is not specified. The role supports visitors to the venue and reports to the Public Safety Manager. The concierge provides event and local-area information, assists guests with requests and issues, and serves as a first contact for emergencies. The role helps create a positive, well-informed visitor experience while supporting venue safety and operations.

What you'll do

• Greet visitors
• provide directions and event information
• respond to digital inquiries and phone calls
• assist with mobile check-in and digital services
• handle complaints and escalate as appropriate
• serve as a first contact for emergencies
• coordinate event support and accommodations
• maintain logs, supplies, and desk organization
• share local-area recommendations.

What we're looking for

Skills & competencies

concierge

atlanta ga

cobb energy performing arts centre

public safety

guest services

event information

visitor support

emergency response

digital inquiries

local area knowledge

weekend and holiday schedule

convention center

Work arrangement

• Weekend coverage required

Why this role

Irregular schedule based on event needs; weekends, holidays, and extended hours are required as facility events demand.

About the employer

Cobb Energy Performing Arts Centre is hiring for this role. Industry: Promoters of Performing Arts, Sports, and Similar Events with Facilities. Sector: 71.