Customer Service Representative

Job overview

Compensation is $30,000–$60,000 per year. The Customer Service Representative role is an onsite, full-time position in Altoona, PA, with a Monday–Friday schedule. The Sullivan Insurance Agency describes its work as helping local people and building lasting connections with neighbors. The role exists to provide a welcoming first point of contact and help policyholders understand and update their coverage. The representative greets clients, responds to calls and emails, maintains client records, and works with the office team so clients feel heard and supported. The employer is willing to teach the right person; a Property and Casualty insurance license must be obtained.

What you'll do

• Welcome clients to the Altoona office
• answer incoming calls and client emails
• help policyholders understand current coverage and make necessary adjustments
• maintain client records in the database
• and collaborate with the office team. Be willing to obtain a Property and Casualty insurance license.

What we're looking for

Skills & competencies

full-time

altoona pa

rob sullivan agency

customer service

insurance

client support

policy coverage

phone support

email support

office software

property and casualty license

monday–friday

hands-on training

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Hands-on training and career growth opportunities.

About the employer

Rob Sullivan Agency is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.