Field Service Supervisor – Residential Garage Doors

Job overview

The Field Service Supervisor – Residential Garage Doors role is onsite in Olathe, KS; compensation is not specified. The supervisor supports Overhead Door Company of Kansas City, a DH Pace company, by coordinating field employees to deliver customer service. The role leads technician performance and staff development while managing workforce, work orders, and inventory processes. It helps the service operation meet customer expectations and use labor and inventory efficiently.

What you'll do

• Manage technician performance and enforce customer service standards
• lead, coach, train, and develop staff
• manage workforce efficiency
• determine staffing levels and follow hiring and personnel policies
• ensure accurate work orders and warehouse picking lists
• manage work-in-progress inventory and job-site returns.

What we're looking for

Skills & competencies

field service supervisor

residential garage doors

olathe ks

dh pace

field service

technician leadership

staff development

workforce management

work orders

inventory management

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• paid time off and holidays
• company-paid life and disability insurance
• 401(k) match
• HSA and FSA options
• voluntary supplemental benefits
• employee discounts.

Why this role

The posting requests one to three years of management or leadership experience and a valid driver’s license.

About the employer

DH Pace is hiring for this role. Industry: Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance. Sector: 81.