IT Helpdesk Support
Employment type
Full-time
Work setting
On-site
Location
Knoxville, TN
Schedule
Day shift
Posted
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Job overview
The IT Helpdesk Support position is full-time and onsite in Knoxville, TN. Compensation is not specified. The role supports Summit Medical Group’s IT department and organization.
What you'll do
- Answer IT support calls and emails, create and route tickets, and troubleshoot Level 1 issues such as password resets, printer and software installation, user education, and remote access.
- Create new Active Directory accounts, maintain professional competency, follow corporate compliance requirements, and protect confidential information.
What we're looking for
- Skills & competencies
- it helpdesktechnical supportlevel 1 troubleshootingticketingactive directorymicrosoft 365healthcare itfull-timeknoxville tnsummit medical group
- Work arrangement
- Weekend coverage required
Why this role
Associate or higher degree in IT or a medical-related field, CompTIA Fundamentals+ or equivalent knowledge, and Athena training are preferred. The listing also identifies the position as fully remote; the structured listing location is Knoxville, TN.
About the employer
SUMMIT MEDICAL GROUP OPERATIONS LLC is hiring for this role. Industry: HMO Medical Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- HMO Medical Centers
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 26efb568-7ea9-4d03-a3fd-6a12f4849c25