Front Office Specialist

Job overview

The Front Office Specialist role is onsite in Paducah, KY, in an office or clinical setting. Compensation is not specified. The position is the first point of contact for patients at Clarkson Eyecare and supports a smooth check-in and checkout experience. The specialist helps deliver the Total Patient Experience by welcoming patients, managing communications and patient flow, verifying insurance authorizations, collecting payments, and completing daily office reconciliations.

What you'll do

• Greet patients and provide customer service in person and by phone
• answer internal and external calls
• verify insurance authorizations
• check out patients and collect payments
• manage patient flow and communication
• complete daily reconciliations and cash drawer counts
• follow company policies including HIPAA
• and perform assigned office duties and cleaning.

What we're looking for

Skills & competencies

front office specialist

paducah ky

clarkson eyecare

full-time

patient check-in

patient checkout

insurance authorizations

patient flow

customer service

hipaa

microsoft office

Work arrangement

• Weekend coverage required

Why this role

The posting prefers previous medical office experience, strongly prefers ophthalmic experience, and requires at least one year in a customer- or patient-facing role or equivalent education and experience.

About the employer

Clarkson Eyecare is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.