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Senior Customer Service Representative

PostNet - NJ109 · Ocean View, NJ · PostNet center customer service

Compensation

From $36k /yr

Employment type

Full-time

Work setting

On-site

Location

Ocean View, NJ

Schedule

Day shift

Posted

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Job overview

The Senior Customer Service Representative role is onsite in Ocean View, NJ. Compensation is $36,000 per year. The PostNet franchise provides printing and shipping solutions to small businesses and consumers in its community. The representative assists customers with store services and products, processes sales, and operates point-of-sale and production equipment. The role also supports shipping and printing orders, inventory, center operations, and may help train and mentor customer service representatives.

What you'll do

  • Assist customers with shipping, packaging, printing, and other store services
  • process sales through the point-of-sale system
  • operate copiers, printers, rental computers, and other equipment
  • upsell and cross-sell
  • open and close the center and systems
  • assist with inventory
  • interact with couriers and vendors
  • sort and deposit mail in private mailboxes
  • organize virtual mail.

What we're looking for

Skills & competencies
senior customer service representative
postnet
ocean view nj
customer service
shipping services
printing services
point of sale
retail sales
inventory support
courier coordination
career development
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Flexible scheduling and career path development.

Why this role

May help train and mentor customer service representatives; the posting lists flexible scheduling and career path development.

About the employer

PostNet - NJ109 is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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