Member Service Representative

Job overview

The Member Service Representative role is onsite in Sonoma, CA. The hiring salary starts at $24 per hour; the posting lists a full salary range of $19.38–$29.06 per hour. Alero Financial Credit Union serves members through branch financial services. The representative processes member transactions, identifies financial needs, and explains relevant products and services. The role also supports account opening, cash balancing, member inquiries, branch operations, and the credit union’s business and service goals.

What you'll do

• Perform member financial transactions and account maintenance
• open accounts and verify identity and eligibility
• balance cash drawers
• respond to member inquiries
• process checks, mail, night depository, and ATM transactions
• complete reports and orders
• support collections and business development
• resolve member issues
• follow credit union policies and regulations.

What we're looking for

Skills & competencies

member service representative

credit union

member transactions

account maintenance

cash handling

new accounts

financial services

sonoma ca

alero financial credit union

$24 per hour starting

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) match and paid time off.

Why this role

May provide branch coverage and support across multiple California locations during emergency situations; limited travel may be necessary.

About the employer

Alero Financial Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.