Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Lexington, KY, with a salary range of $30,000–$40,000 per year. The role supports David Lovejoy’s State Farm insurance agency and its client relationships. The representative answers customer questions, explains policy information, assists with policy changes, and processes claims and follow-up. Accurate records and coordination with agency colleagues help deliver responsive service to clients and community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist clients with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions
• coordinate with agency team members
• anticipate and respond to client needs.

What we're looking for

Skills & competencies

full-time

customer service representative

insurance policies

claims processing

policy updates

customer records

lexington ky

david lovejoy state farm agent

$30k–$40k

kentucky insurance license required

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• competitive salary
• advancement opportunities
• paid time off
• training and development.

Why this role

A Kentucky insurance license is required, and the posting states that only licensed applicants should apply; advancement opportunities are noted for driven, sales-minded candidates.

About the employer

David Lovejoy - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.