Team Captain Endzone & Loyalty

Job overview

The Team Captain Endzone & Loyalty is an onsite role based in Holland, MI. Compensation is not specified for this position, which supports the store operations department at DICK'S Sporting Goods, a company dedicated to equipping athletes to achieve their dreams. This role exists to lead the athlete experience by coaching teammates and driving engagement in loyalty programs and services. The Team Captain ensures fast, friendly, and accurate checkout experiences while building strong relationships that drive customer retention.

What you'll do

• Deliver outstanding athlete experiences, anticipate athlete needs, provide product information, uphold merchandising standards, promote loyalty programs, contribute to 30-60-90 day plans, manage staffing and hiring, train and coach teammates, and ensure compliance with safety and loss prevention policies.

What we're looking for

Skills & competencies

full-time

day shift

holland mi

retail

customer service

leadership

loyalty programs

onsite

no on-call

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Generous suite of benefits available.

Why this role

Focuses on loyalty program engagement and front-end operations leadership.

About the employer

DICK'S Sporting Goods is hiring for this role. Industry: Sporting Goods Retailers. Sector: 45.