Automotive Service Advisor / Writer

Job overview

The Automotive Service Advisor / Writer works onsite in Oswego, IL. The posting describes competitive base pay plus commission, with earning potential up to $150,000; a specific base salary range is not stated. The role supports Bartels Auto Clinic’s high-volume Oswego shop and its customer service and repair operations. The advisor manages the customer experience from vehicle check-in through delivery, explains repair recommendations, and coordinates with technicians. Clear communication, follow-up, and approval tracking help keep repairs moving and support customer satisfaction and shop performance.

What you'll do

• Greet customers and manage service from check-in through vehicle delivery
• write and manage repair orders
• present recommendations and provide estimates
• communicate transparently and follow through
• coordinate with technicians to keep workflow efficient
• track approvals and follow up
• support daily and monthly sales goals
• maintain customer satisfaction and an organized front counter.

What we're looking for

Skills & competencies

automotive service advisor

service writer

repair orders

customer service

automotive repair

sales commission

oswego il

bartels auto clinic

up to $150k earning potential

health benefits

dental benefits

vision benefits

retirement benefits

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and retirement benefits
• paid time off and holidays
• commission structure and growth opportunities.

Why this role

The posting cites a high-volume shop, loyal customers, and more than 50 years in business. Requires at least two years in an automotive service advisor, service writer, or similar front-counter role.

About the employer

Bartel's Auto Clinics is hiring for this role. Industry: General Automotive Repair. Sector: 81.