Entry-Level Customer Service Agent
Compensation
$17 – $26 /hr
Employment type
Full-time
Work setting
On-site
Location
Cincinnati, OH
Schedule
Day shift
Posted
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Job overview
The Entry-Level Customer Service Agent role is onsite in Cincinnati, Ohio. Pay is $17–$26 per hour. Sparkbit 360 describes itself as a full-service marketing and public relations agency that helps businesses share their brands’ stories and grow. The agent serves as a first point of contact, responding to customer inquiries, explaining products and services, resolving complaints, and escalating complex issues. The role supports positive customer experiences through clear communication and accurate interaction records.
What you'll do
- Respond to customer inquiries by phone, email, and live chat
- explain products and services
- resolve complaints and escalate complex issues
- maintain records of customer interactions and transactions using company software.
What we're looking for
- Skills & competencies
- entry-level customer service agentcustomer servicephone supportemail supportlive chatcincinnati ohsparkbit 360complaint resolutioncustomer recordsprofessional developmenttraining$17–$26 per hour
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive pay
- advancement opportunities
- professional development and training
- supportive, collaborative team environment.
Why this role
The posting describes the role as entry level and lists professional development and training, advancement opportunities, and possible travel opportunities.
About the employer
Sparkbit 360 is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 26493743-6b9e-4fc5-b27d-84359ea8a542