Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Ontario, OR. Pay is $21–$24 per hour. The role supports Brian Halcom – State Farm Agent and helps reinforce the growth of the insurance agency through customer service. The representative resolves customer inquiries, provides policy information, and coordinates with agency colleagues to anticipate community members’ needs. Accurate records and follow-up on policy changes and claims support positive customer experiences.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

ontario or

brian halcom state farm agent

insurance customer service

policy information

policy changes

claims processing

customer follow-up

$21–$24/hour

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, paid time off, training and development, and advancement opportunities.

About the employer

Brian Halcom - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.