Call Center Client Account Manager III
Compensation
$55k – $65k /yr
Employment type
Full-time
Work setting
On-site
Location
Dallas, TX
Schedule
Day shift
Posted
Travel
Required
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Job overview
The Call Center Client Account Manager III is a fully remote role based in Dallas, TX, with a salary range of $55,000–$65,000 per year. This position supports the client services team at MCI Careers by managing complex BPO accounts. The role exists to oversee enterprise and public sector client relationships and ensure high-quality service delivery. The manager contributes to the company's success by driving operational performance and strategic planning.
What you'll do
- Manage client relationships
- oversee process design and implementation
- monitor client scorecards
- lead strategic planning
- resolve issues
- manage project launches.
What we're looking for
- Skills & competencies
- full-timeremotedallas txaccount managercall centerbpoclient servicesmanagementstrategic planningoperations
- Work arrangement
- Weekend coverage required
Benefits & perks
- Not specified.
Why this role
Fully remote; senior-level position; up to 20% travel required.
About the employer
MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Telemarketing Bureaus and Other Contact Centers
- Occupation code
- 11-3011.00
You'll be redirected to the employer's application page.
Listing ID: 2635ea5e-3499-427c-991d-8be2b3d87222