Customer Service Representative I

Job overview

The Customer Service Representative I role is onsite in Miami, FL. Compensation is not specified. The posting describes the role as supporting Signia’s operating model and business value drivers. The representative handles routine customer questions and issues under close supervision, documents interactions, and escalates complex matters. The role helps maintain service standards while building knowledge of products, systems, and customer support procedures.

What you'll do

• Respond to basic inquiries by phone, email, chat, or service systems
• resolve routine issues using scripts and guidance
• escalate complex or unresolved issues
• document interactions and resolutions in CRM or ticketing systems
• provide basic product or service information
• follow company policies, schedules, and service standards.

What we're looking for

Skills & competencies

customer service representative

miami fl

omnigas systems

customer support

phone support

email support

chat support

crm

ticketing systems

issue resolution

case documentation

microsoft office

Work arrangement

• Weekend coverage required

About the employer

OMNIGAS SYSTEMS INC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.