Shift Manager, Casino

Job overview

The Shift Manager position is onsite in Pawnee, OK. Compensation is not specified. The role is in the casino department and reports to the General Manager. The manager directs personnel and activities during an assigned shift, supports team training and performance, and monitors department operations. The role also helps maintain guest service, safety, accurate reporting, and compliance with tribal gaming rules and regulations.

What you'll do

• Administer and direct shift personnel and activities
• instruct and train team members on policies and procedures
• assist with performance reviews
• monitor assigned departments and daily reporting
• support employee and visitor health and safety
• provide customer service and resolve complaints
• address electronic gaming machine malfunctions
• maintain knowledge of tribal gaming regulations
• directly supervise casino employees during the assigned shift.

What we're looking for

Skills & competencies

shift manager

casino operations

team supervision

gaming compliance

guest service

pawnee ok

pawnee tribal development corp

employee training

gaming license

all shifts

holidays and special events

Work arrangement

• Weekend coverage required

Why this role

Must be able to work all shifts, holidays, and special events; gaming license eligibility is required.

About the employer

Pawnee Tribal Development Corp is hiring for this role. Industry: Casinos (except Casino Hotels). Sector: 71.