Seasonal Holiday Retail Manager — Jordan Creek Town Center

Job overview

The Seasonal Holiday Retail Manager — Jordan Creek Town Center role is onsite in West Des Moines, IA. Compensation is not specified. Cherry Hill Programs creates holiday and souvenir experiences for children and families. The manager leads seasonal photo operations, staffing, and guest service at the venue. The role supports sales and daily site performance while coordinating with venue partners and ensuring families have a positive Santa photo experience.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• drive sales and cash-handling compliance
• verify daily deposits and financial paperwork
• coach staff on guest service
• coordinate with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

holiday retail

photo operations

santa visits

team leadership

staff scheduling

guest service

sales

jordan creek town center

west des moines ia

cherry hill programs

seasonal setup

pre-season training

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• opportunities to return for future holiday seasons
• holiday perks include a free Santa visit with photo prints and holiday cards, a digital Santa message, and three months of Pixie Post access.

Why this role

Seasonal role with required pre-season training; approximately 40 hours per week, with additional hours as business needs require; schedule may include evenings, weekends, holidays, and peak retail periods.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.