Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Tucson, AZ, with a salary of $40,000–$50,000 per year. The State Farm agency serves customers in a growing part of Tucson and focuses on educating clients, tailoring coverage options, and protecting what matters to them. The representative builds customer relationships and follows up on needs, using a needs-based review process to explain insurance options. The role supports agency growth by developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.

What you'll do

• Establish and maintain customer relationships
• follow up with customers as needed
• educate customers about insurance options through needs-based reviews
• develop leads
• schedule appointments
• identify customer needs
• market appropriate products and services.

What we're looking for

Skills & competencies

customer relations representative

insurance

customer relationships

needs-based reviews

lead development

appointment scheduling

tucson az

state farm agent

$40k–$50k

commission

hiring bonus

spanish preferred

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• commission and performance bonuses
• flexible schedule
• paid time off
• training and development
• advancement opportunities.

Why this role

Spanish bilingual ability is preferred; compensation includes salary plus commission or bonus, with a hiring bonus and performance-based bonuses listed.

About the employer

Michael Severson - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.