Services Representative II
Employment type
Full-time
Work setting
On-site
Location
Houston, TX
Schedule
Day shift
Posted
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Job overview
The Services Representative II is an onsite role based in Houston, TX. Compensation is not specified for this position, which supports the transportation operations at First Student. This role exists to act as the main point of contact for clients regarding student transportation. The representative manages schedules, ensures driver compliance, and troubleshoots transportation issues to provide reliable service to school districts.
What you'll do
- Act as main point of contact for clients.
- Manage daily scheduled trips and troubleshoot issues.
- Ensure driver compliance with district and state standards.
- Communicate via phone, email, and chat.
- Handle escalated situations with professionalism.
What we're looking for
- Skills & competencies
- full-timeday shifthouston txfirst studentservices representativetransportationonsitecustomer serviceoperationsstudent transport
- Work arrangement
- Weekend coverage required
Why this role
Requires high level of customer service and ability to navigate multiple computer systems.
About the employer
First Student is hiring for this role. Industry: School and Employee Bus Transportation. Sector: 48.
Additional details
- Industry sector
- 48
- Industry
- School and Employee Bus Transportation
- Occupation code
- 43-4051.00
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Listing ID: 2605f7b5-c3cd-435b-8da9-aa45f2903222