Patient Services Representative

Job overview

The Patient Services Representative role is onsite in Bedford, OH, with full-time day-shift employment. Compensation is not specified; the posting describes wages as competitive. The role supports Cleveland Eye Clinic’s patient-facing clinic operations. The representative coordinates front-desk registration, scheduling, billing-related interactions, and communication between patients and clinical staff. Accurate records and attentive service help maintain patient flow and support clinic visits.

What you'll do

• Greet and check in and out patients
• update and verify demographics and insurance
• complete registration and paperwork
• verify benefits and collect copayments or balances as needed
• respond to account questions and route disputes
• monitor patient flow
• schedule and confirm appointments
• create and maintain charts and records
• perform clerical tasks
• keep the front desk and waiting room tidy.

What we're looking for

Skills & competencies

patient services representative

front desk

patient registration

scheduling

insurance verification

billing support

medical records

clinic

full-time

bedford oh

cleveland eye clinic

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, life, and short- and long-term disability insurance
• paid time off
• seven company-paid holidays
• 401(k) with company match.

Why this role

The posting requires a high school diploma or GED and strong verbal and written communication skills. Telephone operator or high-call-volume experience is desired.

About the employer

Cleveland Eye Clinic is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.