Account Manager – Insurance Retention and Cross-Sales

Job overview

The Account Manager – Insurance Retention and Cross-Sales role is onsite in Virginia Beach, VA, with a stated annual earning range of $40,000–$75,000, including commissions and bonus opportunities. The posting describes a guaranteed full-time base salary of $3,200 per month. The role supports Arthur Ermlich Farmers Insurance’s agency and its policyholders. The role strengthens client relationships, supports policy retention, and identifies additional coverage needs among existing customers. It combines policy reviews, cross-selling, referrals, customer service, policy servicing, quoting, and accurate client documentation to support agency goals.

What you'll do

• Contact policyholders and conduct policy reviews
• identify cross-sell and upsell opportunities
• evaluate coverage and prepare quotes and proposals
• request and follow up on referrals
• process policy changes and other service transactions
• answer coverage and billing questions
• support sales, marketing, and agency administration
• maintain accurate client records and compliance.

What we're looking for

Skills & competencies

account manager

insurance

virginia beach va

arthur ermlich farmers insurance

client retention

cross-selling

policy reviews

customer service

property and casualty license

sales

$40k–$75k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• flexible schedule
• hands-on training
• tuition reimbursement
• Monday–Friday schedule
• career growth opportunities.

Why this role

The posting states a guaranteed full-time base salary of $3,200 per month and total earning potential up to $75,000 annually, including commissions and bonuses.

About the employer

Arthur Ermlich Farmers Insurance is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.