Patient Accounts Representative

Job overview

The Patient Accounts Representative role is onsite in Elkhart, IN, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is not specified. The position is in OSMC’s Business Office; OSMC provides care for diseases and injuries of the musculoskeletal system. The representative handles patient account follow-up and billing support, helping patients understand balances and arrange payments. The role contributes to the Business Office’s account management through phone-based service, collections, and accurate account documentation.

What you'll do

• Make payment arrangements with patients
• conduct collections and monitor self-pay accounts and patient balances
• assist with billing and statement questions by phone
• file estate matters and note bankruptcies in patient charts
• provide phone coverage for continual incoming calls.

What we're looking for

Skills & competencies

patient accounts representative

osmc

elkhart in

business office

patient billing

collections

payment arrangements

self-pay accounts

phone support

monday–friday 8 a.m.–5 p.m.

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive benefits package
• medical benefits are mentioned.

Why this role

The posting describes a behind-the-scenes role with phone contact rather than face-to-face patient interaction.

About the employer

OSMC is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.