Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Enid, OK. Pay is $45,000–$55,000 per year. The role supports Jonathan Hendrix’s State Farm insurance agency by helping deliver customer experiences that reinforce agency growth. The representative manages inquiries, resolves issues, maintains customer records, and coordinates with agency colleagues. These activities support customer satisfaction and retention while helping anticipate community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

enid ok

jonathan hendrix state farm agent

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

$45k–$55k

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

Benefits include license reimbursement, 401(k), performance-based bonus, flexible schedule, paid time off, training and development, and advancement opportunities.

About the employer

JONATHAN HENDRIX - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.