Service Manager — RV Service Department

Job overview

The Service Manager role is onsite in Eldridge, IA. Compensation is not specified. Bish’s RV is a family-owned RV dealer focused on quality products and services and a positive customer experience. The manager leads and grows the service department by building a high-performing team, improving customer satisfaction, and meeting operational and financial goals. The role uses performance metrics and capacity planning to support productivity and the company’s RV service process.

What you'll do

• Lead a cross-functional service team
• plan staffing around seasonality
• monitor and analyze key performance indicators
• develop strategies to maximize capacity and productivity
• manage budgets, sales, gross profit, labor costs, and monthly projections
• build vendor relationships
• maintain a safe and functional workplace.

What we're looking for

Skills & competencies

service manager

rv service

team leadership

customer satisfaction

service kpis

budget management

staffing strategy

eldridge ia

bish’s rv

medical benefits

dental benefits

401(k) match

employee discounts

rv borrowing program

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, and supplemental coverage
• 401(k) matching
• employee discounts
• company-paid life insurance
• gym membership reimbursement
• advancement opportunities
• RV borrowing program.

Why this role

Resources include a dedicated department budget, regional support, e-learning, and mentorship from senior service managers.

About the employer

BISHS RV INC is hiring for this role. Industry: Motorcycle, ATV, and All Other Motor Vehicle Dealers. Sector: 44.