Product Manager, Client Services

Job overview

The Product Manager, Client Services role is hybrid in Fort Mill, SC, with office attendance Tuesday through Thursday and the option to work remotely Monday and Friday. The starting salary range is $80,000–$100,000 per year. RVO Health is a health technology company working to make health easier to navigate, more accessible, and more affordable. The product manager owns a health system partner’s product roadmap and coordinates delivery with engineering and cross-functional teams. The role uses user research and performance data to improve healthcare professional research features and the client’s digital and call-center experience.

What you'll do

• Define and execute product strategy for healthcare professional research
• conduct market research and analyze user needs
• prioritize features based on research, feedback, and business objectives
• work with data teams to ensure healthcare professional data accuracy and completeness
• conduct user testing and iterate on features
• coordinate product communications
• monitor industry trends and regulatory changes
• measure product performance and recommend improvements
• own the client roadmap, backlog, and sprint planning
• serve as day-to-day product contact and present roadmap and release updates
• use AI tools for analysis, documentation, and backlog management.

What we're looking for

Skills & competencies

product manager

client services

healthcare technology

product roadmap

agile

sprint planning

healthcare professionals

user research

fort mill sc

rvo health

$80k–$100k/year

hybrid

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• life and disability insurance
• paid time off
• holiday pay
• 401(k) match
• parental bonding leave
• pharmacy and mental health support
• wellness coaching
• HSA and commuter benefits.

Why this role

Owns the product relationship and roadmap for a major health system partner, with hands-on analysis of call-center and digital funnel performance.

About the employer

RVO Health is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.