Automotive Service Advisor

Job overview

The Automotive Service Advisor works onsite in Saco, ME, with annual pay listed at $50,000–$100,000. The role supports Jack Chevrolet’s service department and customer service operations. The advisor coordinates service orders and technician workflow while guiding customers through vehicle concerns, warranties, services, and repairs. The position also supports warranty administration, service-team scheduling and supervision, and a positive customer experience.

What you'll do

• Oversee service orders and Drive Lane flow
• provide courteous customer service and concierge support
• distribute work among technicians and track technician time
• answer questions about vehicle problems, warranties, services, and repairs
• assist with diagnosis and ordering parts and tools
• oversee warranty claims
• train and supervise service-department staff
• set schedules and assign tasks
• reinforce company policies and applicable compliance
• collaborate with management on hiring and discipline decisions.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service orders

drive lane

technician workflow

warranty claims

team supervision

full-time

saco me

jack chevrolet

$50k–$100k per year

Work arrangement

• Weekend coverage required

About the employer

Jack Chevrolet is hiring for this role. Industry: New Car Dealers. Sector: 44.