Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Huntington Beach, CA; compensation is not specified. The position supports DeLillo Chevrolet’s Service Department and customer service operations. The advisor initiates and processes repair-service requests, manages service orders and technician workflow, and keeps customers informed about progress. The role also supports warranty administration, service inquiries, and a positive customer experience.

What you'll do

• Oversee service orders and drive-lane workflow
• provide prompt, courteous service and concierge support
• distribute work among technicians
• answer questions about vehicle problems, warranties, services, and repairs
• assist with diagnosis and order parts or tools as needed
• oversee warranty claims and support service-department training and supervision
• maintain customer satisfaction standards and comply with company policies and applicable regulations.

What we're looking for

Skills & competencies

automotive service advisor

service department

customer service

service orders

technician workflow

warranty claims

vehicle repairs

huntington beach ca

delillo chevrolet

customer satisfaction

Work arrangement

• Weekend coverage required

About the employer

DeLillo Chevrolet is hiring for this role. Industry: New Car Dealers. Sector: 44.