Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Lenoir City, TN; compensation is not specified, though the posting describes a salary plus commission and bonus structure and a signing bonus of up to $5,000. The role supports the service department at Lenoir City Chrysler Dodge Jeep Ram, part of Five Star Automotive Group. The advisor serves as the customer-facing link between vehicle owners and technicians, coordinating repair work and communicating estimates, approvals, and invoices. The role helps deliver customer service while coordinating with sales, service, and parts departments.

What you'll do

• Greet customers and communicate repair details
• arrange appointments and create work orders
• relay repair information to technicians
• provide estimates, secure work approval, and finalize invoices
• coordinate with sales, service, and parts departments.

What we're looking for

Skills & competencies

automotive service advisor

service writer

customer service

repair estimates

work orders

technician coordination

lenoir city tn

five star automotive group

full-time

saturday may be required

signing bonus up to $5,000

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• life and disability insurance
• 401(k) with match
• PTO and paid vacation starting day one
• employee vehicle purchase plans
• product and service discounts
• relocation assistance for qualified candidates
• paid training and continued education.

Why this role

The posting requires at least two years of automotive service advisor or service writer experience and says Saturday work may be required.

About the employer

Lenoir City Chrysler Dodge Jeep Ram is hiring for this role. Industry: New Car Dealers. Sector: 44.