Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative — State Farm Agent Team role is onsite in Placentia, California. Compensation is $41,000–$51,000 per year. The Sylvia Nye State Farm Agency serves Placentia, Yorba Linda, Fullerton, and surrounding communities with personalized insurance solutions. The representative supports agency growth by resolving customer inquiries, assisting with policy updates and claims, and maintaining accurate interaction records. The role helps customers protect what matters through responsive service and coordination with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service

insurance

state farm agent team

placentia ca

full-time

policy information

policy changes

claims processing

customer follow-up

recordkeeping

communication skills

sylvia nye state farm

$41k–$51k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• 401(k) matching
• performance-based bonus
• competitive salary
• opportunity for advancement
• training and development.

Why this role

Agency describes a community-focused service approach and internal growth opportunities for driven, sales-minded candidates.

About the employer

Sylvia Nye - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.