IT Help Desk Technician
Compensation
$18.19 – $21.83 /hr
Employment type
Full-time
Work setting
On-site
Location
Wausau, WI
Schedule
Day shift
Posted
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Job overview
The IT Help Desk Technician is an onsite role in Wausau, WI, with pay of $18.19–$21.83 per hour. The position supports Volm Companies employees and the smooth operation of their computer systems and business processes. The technician diagnoses and resolves hardware, software, and user issues, provides guidance to employees, and helps maintain systems and support documentation. The role also collaborates with the IT team on technology improvements and helps protect company data and systems.
What you'll do
- Provide employee technical support in person, by phone, chat, and email
- diagnose and resolve hardware and software issues
- answer IT questions and advise on best practices
- install, configure, and maintain computer systems, peripherals, and software
- collaborate on technology implementations and system enhancements
- create and update IT process documentation
- protect the security and confidentiality of company data and systems.
What we're looking for
- Skills & competencies
- it help desk techniciantechnical supporthardware troubleshootingsoftware troubleshootingwindowsmacnetworkingwausau wivolm companies$18.19–$21.83/hrmonday–fridaystandard business hours
- Work arrangement
- Weekend coverage required
Why this role
Monday–Friday during standard business hours; occasional overnight and workday travel is required.
About the employer
Volm Companies is hiring for this role. Industry: Other Technical and Trade Schools. Sector: 61.
Additional details
- Industry sector
- 61
- Industry
- Other Technical and Trade Schools
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 253ec407-1559-4419-90ab-9010389ff8b5