Client Success Coordinator — Thursday–Monday, 12 p.m.–9 p.m.

Job overview

The Client Success Coordinator role is in-office in Fresno, CA. Pay is $25–$35 per hour. Vektor Logistics connects suppliers of perishable food and beverages with retailers and emphasizes relationships and supply chain execution. The coordinator responds to customer and carrier inquiries, tracks shipments, resolves or escalates load issues, and records actions in company systems. The role supports reliable shipment execution, efficient operations, and a strong client experience.

What you'll do

• Respond promptly to customer and carrier calls, chats, and emails
• document actions in TMS and other systems
• track and trace loads and update records
• correct minor load issues
• resolve or triage site issues
• escalate larger issues
• follow company, department, and customer procedures
• follow through on requests and seek feedback
• meet department KPIs and quality standards.

What we're looking for

Skills & competencies

client success coordinator

logistics

supply chain

customer service

shipment tracking

perishable food

fresno ca

vektor logistics

thursday–monday

12 p.m.–9 p.m.

$25–$35/hr

travel 10–15%

Work arrangement

• Weekend coverage required

Why this role

The title specifies Thursday–Monday, 12 p.m.–9 p.m. The posting requires at least two years of customer service experience, prefers transportation, logistics, or supply chain experience, and states travel of 10–15% based on customer and team needs.

About the employer

Vektor Logistics, Inc. is hiring for this role. Industry: Process, Physical Distribution, and Logistics Consulting Services. Sector: 54.