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Housekeeping Shift Manager

Encore Boston Harbor · Everett, MA · Housekeeping

Compensation

$65k – $74k /yr

Employment type

Full-time

Work setting

On-site

Location

Everett, MA

Schedule

Day shift

Posted

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Job overview

The Housekeeping Shift Manager role is onsite in Everett, MA. Compensation is $65,000–$74,000 per year. The role supports housekeeping operations at Encore Boston Harbor, a hotel, gaming, dining, retail, and events property. The manager oversees housekeeping staff and daily shift duties, maintains cleanliness and room-quality standards, and coordinates with maintenance and engineering. The role also manages departmental performance, training, guest relations, inspections, and compliance to support property-wide service and satisfaction.

What you'll do

  • Manage departmental goals, procedures, performance, and records
  • oversee team members, hiring, training, and engagement
  • enforce applicable policies and regulations
  • support guest relations
  • maintain cleanliness and appearance standards in guest rooms and public and back-of-house areas
  • assist with daily shift duties, room quality control, guest requests, key tracking, pass-downs, pre-shifts, projects, and supplies
  • inspect rooms and related spaces
  • coordinate with maintenance and engineering
  • follow safety standards.

What we're looking for

Skills & competencies
housekeeping shift manager
full-time
everett ma
02149
encore boston harbor
hotel housekeeping
team leadership
room inspections
guest service
staff training
$65k–$74k/year
gaming commission registration
Work arrangement
  • Weekend coverage required

Why this role

Oversees housekeeping standards across guest rooms, public areas, and back-of-house spaces at a large hotel and gaming property.

About the employer

Encore Boston Harbor is hiring for this role. Industry: Casino Hotels. Sector: 72.

Additional details

Industry sector
72
Industry
Casino Hotels
Occupation code
11-9081.00
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