Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is an onsite, full-time position in Shawnee, KS, paying $60,000–$80,000 annually. Mitzi Ryburn’s State Farm agency serves its local community and describes a supportive, community-driven team culture. The representative handles customer inquiries, resolves issues, maintains customer records, and supports retention efforts. The role coordinates with agency colleagues to deliver customer service and may offer internal growth opportunities for driven, sales-minded candidates.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other agency team members to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

shawnee ks

mitzi ryburn

customer service

customer retention

insurance

$60k–$80k

performance bonus

flexible schedule

health insurance

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• flexible schedule
• health insurance
• paid time off
• training and development
• advancement opportunity.

Why this role

Flexible schedule; bonus based on performance; training and development; advancement opportunities; Property/Casualty and Life/Health insurance licenses required.

About the employer

Mitzi Ryburn - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.