Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Santa Fe, NM, and pays $18–$25 per clock hour. The advisor serves as the connection between customers and Santa Fe Mazda’s technicians. The role helps customers understand vehicle service needs, estimates, and timelines while coordinating repair orders and follow-ups. Clear communication and organized service coordination support customer satisfaction throughout the repair process.

What you'll do

• Greet customers and assess vehicle service needs
• provide estimates and timelines
• communicate with customers and technicians
• manage repair orders and follow-ups
• support customer satisfaction.

What we're looking for

Skills & competencies

automotive service advisor

customer service

vehicle service

repair orders

service estimates

technician coordination

santa fe nm

santa fe mazda

$18–$25/hour

health insurance

dental insurance

vision insurance

paid time off

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• three weeks of paid time off and holidays
• 401(k) with company match
• ongoing training and career growth.

Why this role

Automotive knowledge or service-advisor experience is preferred. Familiarity with Dealer Track and My Karma service software is a plus.

About the employer

Santa FE Mazda is hiring for this role. Industry: General Automotive Repair. Sector: 81.