Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Cleveland, OH. Compensation is $35,000–$49,000 per year. The role supports Tina Stopar’s State Farm independent agent agency and its customer service and growth. The representative handles customer questions and policy updates, processes claims, and maintains accurate interaction records. By coordinating with agency colleagues and anticipating customer needs, the role helps reinforce positive customer experiences and support the agency’s community.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

cleveland oh

tina stopar

insurance

policy information

policy changes

claims processing

customer records

full-time

$35k–$49k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• SIMPLE IRA, performance bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunities.

About the employer

Tina Stopar - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.