Internal Communications Senior Manager

Job overview

The Internal Communications Senior Manager role is hybrid in San Francisco, CA, with an expected base pay range of $132,000 to $165,000 annually. The role is part of Lyft’s Internal Communications team and Team Member Experience Team within the People organization. The manager sets communications strategy for key business areas and advises senior leaders on how to communicate priorities. Through clear narratives, programs, and rapid response, the role helps teams stay aligned and execute with shared understanding.

What you'll do

• Develop and own annual communications roadmaps
• advise senior leaders on communications strategy and execution
• build understanding of supported business areas
• lead complex, multi-quarter communications programs
• craft executive and company-wide messaging
• lead crisis and change communications
• anticipate communications challenges
• use data and industry insights to improve communications
• mentor team members
• maintain Lyft brand voice.

What we're looking for

Skills & competencies

internal communications senior manager

communications strategy

executive communications

employee communications

crisis communications

change management

leadership advising

company-wide messaging

hybrid

san francisco ca

lyft

$132,000-$165,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• mental health and family-building benefits
• child care and pet benefits
• 401(k) match
• paid time off
• 18 weeks paid parental leave
• subsidized commuter benefits
• monthly Lyft credits and Lyft Pink membership.

Why this role

Requires 8+ years leading communications strategy and execution, including internal or executive communications; experience with crisis and organizational change communications, distributed workforces, and applying AI to communications.

About the employer

Lyft is hiring for this role. Industry: Taxi and Ridesharing Services. Sector: 48.