Customer Service Representative

Job overview

The Customer Service Representative is an onsite role based in Cleveland, OH. Compensation is not specified, though the role supports the Rent A Center mission of providing exceptional customer service and managing rental accounts. This role exists to drive account performance and sales growth by building strong customer relationships, conducting early-stage collections, and managing merchandise deliveries and pickups.

What you'll do

• Oversee an assigned portfolio of accounts, conduct early-stage collections, maintain account health, complete delivery and pickup routes, provide white-glove customer service, contribute to sales growth, transport and install merchandise, and maintain showroom standards.

What we're looking for

Skills & competencies

full-time

day shift

cleveland oh

rent a center

customer service

collections

retail

sales

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, medical, dental, vision, life & disability insurance, 401(k) with company match, FSA/HSA, and advancement opportunities.

About the employer

Rent A Center is hiring for this role. Industry: General Rental Centers. Sector: 53.