Medical Business Associate (Receptionist)

Job overview

The Medical Business Associate (Receptionist) role is onsite in Gaylord, MI; compensation is not specified. The position supports the Gaylord Ambulatory Surgery Center within Munson Healthcare, a northern Michigan health system serving residents across 29 counties. As the first point of contact for patients and families, the associate helps create an efficient and welcoming start to care. Accurate registration, appointment scheduling, and clear communication support the center’s patient experience and daily operations.

What you'll do

• Obtain and verify patient and insurance information and enter it accurately into the registration system
• schedule patient appointments, which may include return visits, referrals, and diagnostic testing or procedures
• greet patients in person and by telephone
• respond effectively to patients and families.

What we're looking for

Skills & competencies

medical business associate

receptionist

gaylord mi

munson healthcare

ambulatory surgery center

patient registration

appointment scheduling

customer service

monday–friday

8-hour shift

healthcare administration

Work arrangement

• Weekend coverage required

Benefits & perks

• Tuition reimbursement, full benefits, paid holidays, generous PTO, employee discounts, free individual retirement counseling, and a wellness platform.

Why this role

Monday–Friday, eight-hour shift scheduled between 6:00 AM and 4:30 PM; high school diploma or GED and 6 months to 1 year of customer service experience required. Benefits include tuition reimbursement, full benefits, paid holidays, PTO, employee discounts, retirement counseling, and a wellness platform.

About the employer

Munson Healthcare is hiring for this role. Industry: Freestanding Ambulatory Surgical and Emergency Centers. Sector: 62.