Bilingual Customer Service Representative (English/Spanish) - Healthcare
Compensation
$17.17 – $17.17 /hr
Employment type
Full-time
Work setting
On-site
Location
Riverview, FL
Schedule
Day shift
Posted
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Job overview
Compensation is $17 per hour. The Bilingual Customer Service Representative (English/Spanish) - Healthcare is an onsite role based in Riverview, FL. 17/hr and potential bonus opportunities, supporting Maximus in helping community members navigate healthcare programs. This role exists to provide compassionate, reliable support to individuals accessing healthcare benefits. The representative will handle routine inquiries, assist with online applications, and maintain accurate records to ensure members receive the assistance they need.
What you'll do
- Provide timely responses to telephone inquiries in a courteous and professional manner.
- Assist callers with filling out online applications and submitting them electronically.
- Maintain up-to-date knowledge of client regulations and policies.
- Report problems via the online system and refer complex calls to senior staff.
What we're looking for
- Skills & competencies
- full-timeriverview flbilingualcustomer servicehealthcareonsiteday shiftno on-callno degree requiredmaximus
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical coverage, EAP, wellness resources, paid time off, 11 paid holidays, tuition reimbursement, 401(k) with match.
Why this role
Bilingual (English/Spanish) requirement, bonus opportunities up to $2,880, 10% shift differential for evening/night hours.
About the employer
Maximus is hiring for this role. Industry: All Other Travel Arrangement and Reservation Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- All Other Travel Arrangement and Reservation Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 24682eb4-ae1c-4e91-8314-856078d94ac1