Weekend Customer Service Representative

Job overview

The Weekend Customer Service Representative role is onsite in Saint Paul, MN. The posting lists pay of $14.50 per hour. The role supports member service and new-member sales at a Planet Fitness club. The representative creates a positive member experience by greeting prospective members, handling front-desk tasks, and responding to questions. Accurate account support, issue resolution, and club upkeep help maintain welcoming day-to-day operations.

What you'll do

• Greet potential members
• answer calls and assist with questions
• take information calls and provide tours
• assist with check-ins, sign-ups, cancellations, amenity use, and account updates
• address member service issues and refer them to management as needed
• help maintain club cleanliness.

What we're looking for

Skills & competencies

customer service representative

weekend role

part-time

saint paul mn

planet fitness

member services

front desk

new member sales

club operations

$14.50/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Dollars for Scholars Program
• Employee Appreciation Program
• free membership for the employee and one family member or friend
• Team Member Support Team
• health, dental, and vision insurance
• critical illness, short-term disability, accident, voluntary life, and pet insurance
• HSA
• advancement opportunities.

Why this role

Weekend-focused position. The role involves standing and walking, and talking in person or by phone for at least 75% of the shift; lifting up to 50 pounds less than 30% of the time.

About the employer

Planet Fitness - PF Baseline Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.